GARAGE DOOR SUPPLIES - FAQ
Q: Who does Garage Door Supplies sell to?
A: We sell our full product line to professional installation companies. We sell parts and a limited product line to contractors and homeowners.
Q: How can I open a Garage Door Supplies account?
A: Please submit your information in the "Contact Us" section of our website to begin the review process.
Q: How does Garage Door Supplies products compare to "Big Box" and retail store products?
A: Our professional grade products are carefully selected and are highly regarded throughout the overhead door industry. Retail products typically cater to the "Do it Yourself" customer which are designed for ease of installation. These design changes can sacrifice quality and the overall life of the product.
Q: What method of payment can I use when purchasing product?
A: We accept cash, certified check, money order and all major credit cards (fees may apply). Business checks are acceptable upon credit application approval.
Q: Does Garage Door Supplies carry replacement springs?
A: Yes, we do offer replacement springs for most doors. We require the original springs to be brought in to the nearest location and we will measure to confirm size of replacement.
Q: Does Garage Door Supplies offer delivery?
A: Yes, we have a full fleet of delivery vehicles that can deliver most products. We deliver throughout Illinois, Indiana, Wisconsin, Michigan, and Iowa.
Q: Does Garage Door Supplies offer technical support?
A: Yes, our customer service team can connect you with a technical support specialist.
Q: How can I get Garage Door Supplies pricing?
A: Please submit the product information in the "Contact Us" section of our website or please contact your nearby Garage Door Supplies location.
Q: Does Garage Door Supplies have their own installers?
A: No, we only sell products but we do have a network of reputable professional installation companies. Please submit your information in the "Find a Professional" Link on our website.
Q: Does Garage Door Supplies offer product training?
A: Yes, our product specialist and experienced sales team can assist in product selection and product training.